tips and how-tos to make running your online business easier and more profitable

Have you ever walked away from a client? Have you ever said “No” to a particular business deal?
After 10 years in the business of designing business websites, like it or not, we sometimes have to.
While having (big name) customers are great for our design portfolio, sometimes the costs of serving these customers can be [...]

I’ve been quite quiet this past week - maybe it’s the election fever. Maybe it’s the rainy weather. Or that February, what with Chinese New Year and all that feasting, got to my head and I have to take things a bit slow. That, or it’s called old age.
Before I forget, do vote [...]

Is it possible to create a company that doesn’t treat employees as ‘employees’? Is it possible to gain employee trust and actually make coming to work a pleasant, happy and creative experience?
Well, 2 things struck me this week.
Let me tell you about the first.
I was reading a book on “The Seven Day Weekend: [...]

It’s always good to be reminded once in a while particularly when we get so caught up in our blogging and forget the goals a bit.
Bloggers blog but bloggers also read other blogs. And bloggers tend to subscribe to too MANY blogs. It could stem from not wanting to miss out on anything important or [...]

It’s always good to hear direct feedback from clients, particularly when we know what we’ve done is helping them.
This morning, I woke up to 2 of such emails - direct and unsolicited feedback from 2 clients, one based in the UK and one right here in Penang.
Madhur’s a UK-based consultant and he runs Digital Marketing [...]